Independent Workplace Ombuds

Helping employers and employees identify and navigate workplace conflict

What we do

Ombpoint is an independent, impartial and confidential workplace ombuds service designed to help organisations create and maintain a positive workplace culture and reduce organisational risk. Workplace conflict is estimated to cost Australian businesses more than $10 billion each year*.

Increasingly organisations need to be able to manage the complexities of conflict to avoid both cultural and financial damage. In many cases, this conflict can be avoided by creating a safe space for employees to discuss their concerns and the right tools to navigate these conversations.

*Worksafe Australia

“There are a lot of barriers to people speaking out. Sometimes it is as simple as having the right conversation skills but other times there is a lot of pressure on the individual. Our clients are actively working to understand these barriers and create a safe place for their employees to explore these concerns. 
It’s a lasting investment in their workplace culture.”

Lindall West, Managing Director, Ombpoint

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Culture drives performance

Strong workplace relationships are the foundation of good culture and good culture correlates with strong performance. McKinsey’s Organisational Health Index shows that top quartile cultures post a return to shareholders 60% higher than median companies and 200% higher than those in the bottom quartile.*

In today’s competitive business environment, investing in workplace culture is a strategic imperative for achieving long-term success. An independent ombuds service is a critical part of that investment.

How it works

Ombpoint offers a workplace ombuds service, a proven best practice solution in leading organisations. Acting as an impartial, independent, and confidential resource, we assist employees and employers in resolving workplace disputes and conflicts before they escalate. Addressing small disputes promptly prevents them from evolving into larger, more complex issues, saving significant costs.

Our trained advisers empower employees to manage conflicts early, minimising formal complaints, fostering team cohesion, and enhancing workplace productivity. Employers gain valuable insights into workplace behaviours, enabling them to identify and mitigate potential issues, thereby reducing organisational risk.

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